Can I set my own cancellation policy?

Yes, of course!

We have three default options for you to choose from: flexible, moderate or strict. 

But if you'd like to set your own, that's fine too :) You can do that when you first list your venue profile. Or if you already have a profile... then follow these steps:


Log in to


Go to


Click "Cancellation & deposits" at the top of the page


Set your custom cancellation policy and then be sure to click save at the bottom of the page

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